Manager HR Operations
We’re partnering with a large, well-established Australian organisation to find an experienced Manager, HR Operations who can bring together great service delivery, smart processes and a genuine passion for continuous improvement.
This is a fantastic opportunity to lead an established function while helping shape a more efficient, digitally enabled and employee-focused HR service.
The Opportunity.
Reporting to the Director, Operations & Enablement, you’ll take ownership of the day-to-day HR operations function, ensuring employees and leaders receive a responsive, consistent and high-quality service.
This role isn’t just about keeping the wheels turning. You’ll have the opportunity to challenge how things are done, introduce smarter ways of working and drive improvements through automation, technology and better processes.
- Leading and developing a capable HR Operations team, creating a positive, collaborative and high-performing environment.
- Overseeing HR service delivery across the employee lifecycle, ensuring accuracy, efficiency and a great employee experience.
- Driving process improvement, automation and digital initiatives that make HR simpler and more effective.
- Partnering with Payroll, HR Systems and other People & Culture teams to deliver seamless services.
- Using data, reporting and insights to identify opportunities, improve performance and support better decisions.
- Ensuring strong governance, compliance and consistent service standards.
You.
You’re an experienced HR Operations or Shared Services leader who enjoys the balance of operational delivery, people leadership and making things better.
- Proven experience leading HR Operations or Shared Services teams within a large, complex organisation.
- A genuine passion for continuous improvement, automation and HR technology.
- Strong knowledge of HR processes, systems and employment compliance.
- The ability to engage stakeholders, influence change and build strong working relationships.
- A practical, solutions-focused approach and the confidence to challenge existing ways of working.
Most importantly, you’re someone who enjoys leading people, solving problems and finding smarter ways to get things done.
Why This One?
- Hybrid working: offering flexibility and a healthy work-life balance.
- Great employee benefits: within a large, established organisation.
- Genuine leadership opportunity: for an important HR function.
- Technology and transformation: the opportunity to influence automation and digital improvements.
- Supportive, collaborative environment: where your ideas and expertise will be valued.
If you’re an HR Operations leader who enjoys making a difference, both to your team and the wider employee experience, we’d love to hear from you.