People Services Manager

About

This Opportunity etonHR is proud to partner with a progressive organization that truly understands the value of exceptional people experiences. Our client is seeking a People Services Manager who will lead their People Connect team and drive meaningful change across their employee experience.

This is far more than a traditional HR role. You’ll be joining an organization that invests in its people and recognizes that great employee experiences are the foundation of business success. From day one, you’ll have the opportunity to make a tangible impact on how thousands of employees experience their workplace.

What You’ll Be Doing

Strategic Leadership You’ll provide direction and vision for the People Connect operational function, overseeing reporting, data integrity, and ensuring seamless service delivery. Your role will be pivotal in driving continuous improvement across all policies and processes while maintaining the high standards our client’s employees have come to expect.

Team Development Leading and developing the People Connect team will be at the heart of your role. You’ll coach, mentor, and guide your team members through professional development opportunities, ensuring they have the tools and support needed to excel in their careers.

Operational Excellence You’ll design and build key people processes that create streamlined, user-friendly experiences. Your focus on continuous improvement will enhance service delivery while ensuring all initiatives align with existing governance frameworks.

Strategic Partnership Working closely with business leaders across the organization, you’ll provide expert advice on complex people-related challenges. Your ability to coach stakeholders through difficult situations while maintaining clear expectations will be essential to your success.
What Our Client is Looking For

Essential Experience

• Previous experience in HR shared services environment
• Relevant Human Resource qualification
• Proven track record operating at both strategic and operational levels
• Strong experience in fast-paced environments with continuous deadlines
• Leadership experience with diverse, multifaceted teams

Key Capabilities

• Outstanding service orientation with high personal integrity
• Strong problem-solving skills with a proactive improvement mindset
• Excellent stakeholder relationship building and communication abilities
• Advanced Microsoft Excel skills and proficiency across Office suite
• Experience with Oracle HCM (highly desirable)

Personal Attributes

• Analytical and organizational excellence
• Ability to prioritize competing demands under pressure
• Strong troubleshooting abilities with sound escalation judgment
• Motivated self-starter who demonstrates initiative
• Collaborative team player committed to positive workplace relationships

What’s On Offer

Leadership Impact: Lead a dedicated team while driving strategic initiatives that genuinely improve employee experiences across the organization.
Professional Growth: Join an organization committed to developing its people, with opportunities to expand your influence and advance your career.
Meaningful Work: Contribute to an organization where your work makes a real difference to employees’ daily experiences and career journeys.
Collaborative Culture: Work with colleagues who value partnership, respect diverse perspectives, and support each other’s success.
Next Steps If you’re a people-focused leader who thrives on creating positive change and building high-performing teams, we’d like to hear from you.
For a confidential discussion about this opportunity, please contact etonHR. We’re happy to provide additional details about our client and discuss how this role aligns with your career aspirations.

To apply: Please submit your application through etonHR, and we’ll arrange an initial conversation to explore this exciting opportunity together.
Our client is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds and will work with you to ensure any necessary adjustments during the recruitment process.

etonHR – Connecting exceptional talent with outstanding opportunities